Together with USAID, we designed and implemented a comprehensive strategy that addressed different components of work both with citizens and with the institutions adhered to the
local justice systems aimed at increasing satisfaction levels and strengthening confidence in judicial services. The process was structured with the intention of generating behavioral and capacity changes in the different agents of change at the territorial level, and of co-constructing civic initiatives to strengthen participation.
To have an impact on the low levels of citizen satisfaction in accessing justice, as well as to increase confidence in the system and justice services.
We develop actions aimed at generating behavioral changes, capacities and co-construction processes between citizens and public servants. We contribute to increasing the levels of satisfaction with justice services and trust in its actors in 12 municipalities in Colombia: Carmen de Bolívar, Carepa, Apartadó, Tierralta, Montelíbano, Caucasia, Istmina, Condoto, Tumaco, Buenaventura, Santander de Quilichao and Puerto Caicedo.
