Together with the Konrad Adenauer Stiftung (KAS), we created a toolkit that compiles best practices for negotiation in times of social protest, so that decision-makers can quickly resort to in these contexts.
Challenge
Achieve successful negotiations between citizens and institutions in contexts of social protest, relying on dialogue as the main tool for consensus.
Strategy
To create an easy-to-disseminate toolkit for decision-makers to learn how to negotiate in moments of social protest with demonstrators. It was developed by mapping the relevant actors during the Colombian social unrest, systematizing and collecting information through interviews.
Division
Dialogue
Fear
Courage
Conflict
Agreements
Our impact
actors mapped during the demonstrations in Bogota.
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decision makers and 7 protesters were interviewed during the 2019 and 2021 social demonstrations.
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toolkit with interviews of participants and best practices on dialogue and negotiation.